Privacy Policy | 911 Cell Repair

911 Cell Repair ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, or contact our business.

Important Notice Regarding Text Messaging Data

911 Cell Repair DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

Information We Collect

When you submit a form or contact us, we may collect your name, phone number, email address, device information, and details about the device you want to sell or buy. We may also collect basic website usage and advertising information through cookies and analytics tools.

How We Use Information

We use your information to respond to inquiries, make offers on devices you want to sell, help you find a device to buy, communicate with you about your request, and improve our customer experience and advertising.

Information Sharing

We may share information with trusted service providers who help operate our website, customer communications, scheduling, advertising, and customer-management systems. We do not authorize these providers to use customer information for unrelated purposes.

Website and Marketing Management

911 Cell Repair is the independent business providing the products and services advertised on this website. RepairOps.AI provides website, marketing, and technology services on behalf of 911 Cell Repair and may process customer inquiries as part of those services.

Call Tracking

Our advertising may display the phone number (754) 285-4424, which forwards calls to our business at (954) 477-5932. This number is used to connect customers with our store and measure advertising performance.

Communications

If you request information or a quote, we may contact you using the information you provide to respond to your inquiry. Promotional text messages or emails, if offered, are subject to applicable consent and opt-out requirements.

SMS Messaging & Compliance

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in.
We maintain timestamped records of all opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying “STOP”.
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
All opt-out requests are processed immediately.

Message Frequency & Content:

Message frequency varies based on your interactions with our business.
Messages will be directly related to the services you have requested.
We do not send promotional content without specific consent.

Help & Support: Reply “HELP” for assistance or call (754) 285-4424 during regular business hours.

Carrier Information:

Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Protection

We use reasonable measures to protect customer information. Information is retained as reasonably necessary for business operations, customer service, and legal obligations.

Contact Us

911 Cell Repair
17171 Pines Blvd
Pembroke Pines, FL 33027
Phone: (954) 477-5932